Frequently Asked Questions

We offer three categories of laboratory equipment:

• Circular-new: new equipment from order errors, end-of-series stock or cosmetic defects, never used and covered by warranty
• Refurbished: equipment restored to working condition, tested, inspected and compliant with technical and regulatory requirements
• Used: equipment from laboratories sold under a resale mandate, inspected before sale (without warranty)

Yes. Each item is inspected before being offered for sale to ensure it works properly. Depending on the equipment, additional tests may be carried out.

• Circular-new: new, never used, never placed on the market
• Refurbished: equipment serviced, repaired if necessary and tested
• Used: equipment checked but sold as is, without warranty

Yes. We apply a strict quality control process including tests, inspection of wear parts and performance validation before sale.

Yes, depending on the category:

• Circular-new: 12 to 24 months
• Refurbished: 6 to 12 months
• Used: no warranty

All equipment is nevertheless inspected before sale.

If a problem occurs, the warranty applies according to the type of equipment. We always prioritize a quick response and an appropriate solution to secure your laboratory activity.

No, transport costs are listed separately. However, we can offer complete solutions including delivery, installation, commissioning and GLP qualification.

Yes, depending on the equipment:

• on-site demonstration
• test in an application laboratory
• loan under conditions
• three-party demonstration for used equipment

We cover a wide range:

• microbiology
• biology
• physical chemistry
• cold and heat equipment (drying ovens, incubators, etc.)
• laboratory furniture
• consumables

Yes, our equipment is generally 25% to 80% cheaper than the catalogue price, depending on the condition and category of the equipment.

Yes, circular-new equipment is eligible for the French Research Tax Credit (CIR), as it is considered new equipment that has never been used.

Yes. Circular-new equipment is an ideal alternative: new, never-used equipment at a reduced price, while meeting laboratory purchasing constraints.

Yes, we deliver in France and internationally, depending on logistics and customs constraints.

Yes. We offer optional installation, commissioning and GLP qualification, carried out by our teams or qualified partners.

We carry out active sourcing through our network to find a solution suited to your needs.

We select equipment based on:

• overall condition
• traceability
• maintenance history
• technical compliance

Yes, certain items can be reserved to secure their availability.

Yes, we organize deliveries in Europe and internationally.

Yes, each item is packed and protected according to its nature.

Yes, this is possible depending on your logistics organization.

Two options are available:

• Direct purchase: a quick sale of your equipment
• Sales mandate: we sell your equipment for you, and you remain the owner until the sale is completed

Transport costs are paid by the buyer.

• purchase invoice
• non-contamination certificate
• maintenance history
• equipment lifecycle record

We check:

• overall condition
• operation
• technical history
• replaced parts

Additional tests may be carried out.

We collect the sale amount and then pay you according to the terms of the mandate.

Dismantling is the seller’s responsibility, with support to secure packaging and transport.

A mandate lasts 9 months on average, depending on the type of equipment and the market.

Yes, according to the conditions defined in the mandate.

We are based in Strasbourg and Paris, and operate in France and internationally.

Yes, we work with organizations such as CNRS, INRAE and INSERM.

We have stock in Alsace and a national logistics network. Some equipment also remains in laboratories under sales mandates.

Yes, by appointment.

By phone, email or through our website.

Simply create an account on our platform and tick the newsletter subscription option.

Yes, we advise laboratories according to their technical needs and budget.

Yes, we provide after-sales follow-up and technical assistance.

Yes, depending on the equipment, we offer training or onboarding sessions.